Returns
Last updated: November 12, 2026
- Return window
- 30 days from delivery for standard stock items and unused pilot batches.
- Condition
- Unused, uninstalled, and returned in original packaging with part labels intact.
- Return freight
- If a delivered part misses the written spec confirmed before ordering, MACH covers return freight and replacement shipping. Otherwise buyer covers return freight.
- Custom or special orders
- Custom-machined or special-order items are non-returnable unless defective or mismatched to confirmed spec.
- Warranty claims
- Failures within 12 months under normal rated duty follow the Warranty process. Email [email protected] with the part number and photos.