Shipping

Last updated: November 12, 2026

Coverage

Orders ship across North America and to additional regions by arrangement. Confirm destination details on your quote request.

Carriers

Parcel delivery (UPS / FedEx) for small items and individual components; LTL pallet freight for bulk roller shipments and heavy gearmotors.

Freight charges

Quoted in writing per order or billed directly on your company carrier account when preferred.

Lead times

Estimated dispatch dates for stocked items and factory-sourced orders are stated clearly in writing on every quote.

Duties & cross-border shipments

Applicable customs clearance, duties, and country-of-origin terms are confirmed directly on your quote prior to order approval.

Damage in transit

Inspect packages at delivery, note visible carton damage with the carrier driver, and email [email protected] within 48 hours with photos so replacements can be dispatched quickly.